I had an emergency and Clog Master came same day (late) without charging extra. He used a camera and was able to tell me the source of the problem instead of just going through the motions. They also use better high tech equipment than any plumbers I have used in the past. I will definitely use them again in the future.
Super easy to get an appointment and then reschedule it due to illness. Brandon called ahead to let me know that he was on his way. Arrived exactly when he said he would and asked pertinent questions about what we wanted. He replaced our leaky valve, ran new piping in the bathroom, re-routed the piping to fit the new sink, installed our sink and vanity along with the new faucet and made sure that everything was firmly and cleanly anchored into place. Very friendly, very professional and the cost was a fraction of what I thought it would be. Would definitely call Clog Master LLC again and highly recommend them to anyone who needs plumbing work done. Thank you!!!
Excellent job. Came very fast and was very through. Has the newer equipment, not like other companies.
Sunday afternoon my drainage stopped and water was flowing out from toilet and tub. They came out and investigated. We needed another truck that had the jet instead of snake and camera to see what what was causing the drain problem from a 155 year old homes sewage line. Wednesday we had a jet truck and excavator digging and tracing the sewage line to an overgrown portion of the front yard to street verified lateral from homes sewage line to street sewage. Very attentive and respectful. Kept us in the know of what work was being done and pricing. Removed old trap and installed new clean out by at lateral. I was happy with the guys that came out and that were able to answer questions after hours about my issue. They are 5 stars. Water is flowing as before and they explained what we can do as a follow up.
Thank you to the gentleman that came out and Helped us out today. They were very knowledgeable and kind.
I'm a realtor and will def recommend you to my clients! Thanks again.
I had a big problem with my old house. All my drains were clogged and backing up into my house. The previous plumber I called blew off my appointment, but Joe was able to get out to my house the same afternoon I called. Great guys! Walked me through what happened and what the problem was and some tips to keep it from occurring again in the near term.
Excellent work and quality. Highly recommend.
My sewer line in my yard clogged up and was backing up into the house. Called Clog Master first thing in morning and they came out right away to diagnose my problem. I didnt have a clean out in my house. I scheduled them to unclog drain and put clean out tee in my yard that week. Clog Master did a great job and fixed everything. They were very polite and knowledgeable. Joe and his helper did a great job. I highly recommend them.
Clogged pipes are never welcomed and always unexpected. After trying couple home methods to resolve the clogged pipes, my bathroom shower kept overflowing. I called Clog Master the next day, and they arrived on time. Joe was very helpful, and he resolved the problem quickly. He also took the time to analyze the root cause and provided couple forward looking solutions. Great service!
This is the most honest and courteous plumbing service, I have ever experienced. They truly care about their customers. Very punctual, thorough and the price was right! I'd highly recommend!
I had a clogged and very slow moving drain in my house, I called clogmaster on a reference from a friend and I will call again. The folks there were very good at getting back to me and communicating every part of the way. Joe who came to my house to fix my problem was super knowledgeable and skilled, as well as friendly and prompt. Very good experience will be using this team from now on.
Quality plumbing repairs and 24/7 availability. This company has surpassed our expectations both times we have used them. Their techs are knowledgeable, friendly and efficient. Couldn't ask for a better experience.
Clog Master was called in on an emergency repair for a clogged shower drain at Wethersfield High School. They responded promptly and professionally and knew how to properly diagnoses the problem. They provide the services described in there proposal including concrete slab removal, excavation, piping repairs and concrete slab replacement to the required specifications. All work was complete within the time promised and the facility was left in clean condition. Although this was my first experience with them, I would recommend Clog Master for any such project large or small.
We recently had issues with a clogged kitchen drain line. Clog Masters came out the next day and had the issue resolved in less than half an hour. I would recommend them highly for their fast, quality service.
I had a wonderful experience with this company. The technicians were professional and knowledgeable. I would use them again and recommend then to friends and family.
I have had multiple emergency drain clogs and they have come out right away and taken care of the problem. They showed me the problem using a video snake, and cleaned up after themselves. The price was reasonable too.
Great, fast service. Reasonably priced too. I require all tenants with a plumbing issue to ONLY call Clogmaster!
Spoke with Clog master and they were AWESOME! They do not charge a trip/diagnoses charge which is very, very, rare. They are prompt and they do great work!
Had a great experience with Joe and Clog Master. My pipes were so backed up that running my washing machine overflowed my toilet and filled half my tub, which then went through my flooring into my basement. This was during the weekend when most of the other companies were closed or charge a hefty fee to come out for an emergency (I was told $285 from a different company). I Called Clog Master and they had Joe out within a couple hours, no extra fees or anything. He assessed the issue and ran me through all the possibilities. Eventually where he suspected the issue might be was in fact where it was. He told me all about his process and gave me a lot of good advice when dealing with the drainage system at my home. After he was done he stuck around to thoroughly test that everything was flowing properly, and then he gave me more advice on how to proceed with the cleanup process and repairs, which included offering to call a company (Servpro) who he thought would be able to come out right away.
All in all a really good experience for a terrible situation.
I have no problem giving this company a great recommendation. They did everything I expected: showed up on time, completed the job, and also gave very helpful recommendations.
These people are lifesavers! We had a sewer backup issue and roto rooter's cable became stuck and they quoted us a ton of money to dig up our yard with no guarantees that they would find the line. We then called Clog Master, and their technician Joe came out later that day. He used the camera and worked diligently with the MDC to find out where our sewer line runs. Our house is old and they had to go way back to find the permits. They were able to quote us a much more reasonable price to do some excavation. They found the line and use the jet to clear out some roots. This saved us potentially a lot more money having to run an entirely new line. They were timely, professional, kept us informed about the situation, and worked through terrible weather to clear out the line. Overall, they helped us through a very stressful situation. I would highly recommend this company!
On time very good work very personable all in all excellent service and I strongly recommend them for all your plumbing needs
Great service, Brad was courteous, knowledgeable and punctual. No bs and straight to the point without being pushy. Also has 24 hr service (that actually answers the phone). Highly recommend for their professionalism, efficiency, caring and personal service! If you are looking for a well service company, choose Clog Master LLC!!
My well pump was stuck. They arrived in the time scheduled. When they arrived they correctly identified the problems and were able to tell me why my pump was not working. The probelm was fixed quickly and i had water again the same day. They also gave me instructions on how to troubleshoot my well pump before anymore damage could occur. I will reccomend this company to all friends and family.
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Hi Tim,
I want to thank you, Joe, Brad and Bill for the "Excellent" sewer repair. I have to say, this was one of the most impressive pieces of work for this type of job. I'll recommend you to anybody that needs a reference and friends if needed. The 6 by 6 foot hole was impressive. How you worked in it is beyond me. Deep, hell yes! Clog Master is in my contact book!
To anyone that is a business owner or residence recommend this company!
The job from beginning to end was perfect! Not one item left on the lawn.
The team work was impressive!
Outstanding service. Brandon came out on a Sunday 11/21/21 and was able to repair a clog that was backing up into two of our sinks. He was knowledgeable and so helpful! While we hope we don't need this service again anytime soon, Clog Master is the only company we will call!
Thank you to Joe for coming out late Tuesday night and coming back Wednesday to fix my clogged main drain and water heater replacement. Very professional and nice people to deal with. I can't say enough nice things.
Had Joe come out to handle a sewer clog at my house. Quick and courteous service, reasonably priced, and all around stand up guy. Highly recommend!
Thank you so much for coming out immediately and getting our pipes cleared. Very quick service and got the job done.
Had a problem with a leaky kitchen sink. Clog Master LLC was out quickly, they were professional and knowledgeable. Completely satisfied with the service and will be calling them again for future plumbing needs. Highly Recommend!
Excellent service today -- talked to them this morning and they were able to come out this afternoon with a replacement water heater. Wonderful to work with - Brandon, the installer was professional and courteous -- took their card and would definitely use them for any plumbing-related problem. Highly recommended.